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Purchase some sort of support contract which handles this for me i call the support provider, they visit and perform the work. The software support contract from apc provides 24x7 telephone technical support, all software updates that are available during the term of the contract and development of multivendor snmp device support. The support services that may be covered by the document include assistance with the use of software and the identification of bugs in software. Apc by schneider electric software support contract 1 year service 24 x 7 technical. Experienced technical support engineers of apc are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it. Contracts may be used by the state and local government, public education, other public entities in. Shi offers software products and related services plus software as a service through this contract, including. The template assumes that support is to be provided in relation to a particular software system, rather than software generally. Apc 1year 25 node infrastruxure central software support. Apc by schneider electric software support contract 3 year warranty 24 x 7 technical electronic service. Contract dirtso3984 appendix c pricing index per amendment 2. Critical power equipment needs routine maintenance inspections to ensure all components are operating at. Our customers typically save 15% on their apc ups maintenance agreements we offer customizable preventive maintenance service plans on all apc ups equipment. Apc by schneider electric offers extensive access to faqs, software and firmware, and other resources, plus directcontact with product support teams.
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